Privacy & Data Protection
At Slotocash we take your privacy seriously. This page explains what information we collect when you use our site, how we use and protect that information, and the choices available to you. Our aim is to be clear about account data, gameplay activity, payment details, and tracking technologies so you can manage your privacy while using our services.
Types of data we collect
Personal data
When you register or verify an account we collect personal information you provide, such as your name, email address, date of birth, billing and mailing address, and identification documents where verification is required. We also collect contact preferences and communication history related to support requests.
Technical data
We collect technical information needed to operate the service and secure accounts. This can include device and browser details, IP addresses, log files, cookies, and usage data showing how you interact with the site. This information helps us diagnose issues and improve performance.
Transactional data
Transactional records cover deposits, withdrawals, payment method details, bet and game history, bonuses applied, and any communications about financial transactions. Where required for security or compliance we may request proof of payment or identity documents.
How we use your information
We use data to create and manage your account, process payments, provide customer support, detect and prevent fraud, and maintain the integrity of play. Account and transactional data also help us administer responsible gambling tools and respond to regulatory or legal requests. Aggregated or anonymized usage data may be used for product improvement and analytics.
Data protection practices
We use technical and organizational measures to protect data in transit and at rest, including encryption and access controls. Access to personal data is limited to staff and service providers who need it to perform their duties. We continuously monitor and update security practices to address evolving threats.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, session management, analytics, and to remember your preferences. Some cookies are necessary for the cashier and game sessions to work correctly. You can manage cookie settings through your browser or account preferences, but disabling certain cookies may limit site functionality.
User rights
You have choices about how we use your personal data. These may include accessing the personal data we hold about you, requesting correction of inaccurate information, and objecting to certain processing activities. For account or privacy requests please contact our support channels listed on the site.
Access, correction and deletion of data
If you wish to review, update, or request deletion of personal data associated with your account, contact support. We will respond and take action in line with applicable rules and practical constraints - for example, some records may need to be retained for transactional integrity or legal requirements.
Information sharing and third parties
We may share data with third parties where necessary to provide and secure the service, such as payment processors, identity verification providers, and fraud prevention partners. We require these partners to handle data securely and only for the purposes we specify. We do not sell your personal information.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, communicated via account messages. We recommend reviewing this page periodically to stay informed about how we handle personal information.